This is the address to which we send your mail. The mail recipient may differ from the contractual partner. You can find the contractual partner under Point 4.

Do you have any questions about your bill? We're happy to help. This is the best way to reach us.

Several types of energy can be managed under one contract account number. It is used for payment transactions. Please always state this number as the purpose of transfer when making transfers. We also need the contract account number from you in case of queries and for identification purposes.

Here you will find the name and address of the contractual partner. You will also need this information for your tax return.

This is the address where energy or water is consumed. The delivery address may differ from the billing address.

We have determined and billed your consumption for this period.

Each bill has its own invoice number. This enables direct assignment.

Here we list the water consumption for the above-mentioned period. This is based on the meter readings that you sent us or that were available to us at the time of billing.

In this field you can see whether you have received any credit from us or whether a supplementary payment has been made. You will also see information about how the credit or supplementary payment was processed.

Here you can see your new discount until the next bill is issued. This is calculated based on the consumption billed here.

This is the name of your billed tariff.

Net amount for the water supply type.

The sales tax for water is currently 7%.

Sum of all net amounts plus VAT.

Your new discount for future payment dates. We calculate the discount based on your personal water consumption and the current prices.

Here you will find your new discount dates and our bank details for your transfer. If you have given us a SEPA mandate, we will debit the discounts from your account on these dates.

This is the net price for one cubic metre (m³) of water in the period specified above. Your current water price is made up of the working price for one cubic metre (m³) and the annual base price. The amount in brackets shows the price without VAT.

Each contract (electricity, natural gas, water and district heating) has a unique number.

This is the number of your water meter. You can also find this number on your meter. For more information, see Reading the water meter.

Here you will find the final meter reading of your last bill. If you have not yet received a bill for this meter, this is your registration meter reading.

Here you will find the meter reading we used to create your current bill.

This is the total amount of water in cubic metres (m³) that you have consumed during the billing period.

In the first period we calculate your total consumption and in the subsequent time periods you will see the applicable price next to the specified time periods.

Number of days billed.

Your water consumption in cubic metres (m³) in the specified period.

This is the net price for one cubic metre (m³) of water in the previously specified period.

This is the basic price for your tariff for one year (365 days). You can find more information about the price components under Water prices.

The individual net amounts are the result of your consumption and the water price per cubic metre valid during this period (amount = quantity × price), as well as the base price taking into account the billing period (base price divided by 365 days times billing days).

Here you will find your meter number and the meter size in Qn (Qn = maximum flow rate of the installed meter per hour). The annual basic price depends on the meter size.

This is the sum of the individual amounts without VAT. This includes the costs for your water consumption and the basic price.

In Germany, a sales tax of 7% applies to water. It is added to the net amount.

This is the total amount including the statutory sales tax of 7%.

Here you can find your water consumption compared to the previous year.

Here you can see the new discount based on the billed consumption in gross and net amounts.